At Drex Onics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your privacy is respected while using our website.
By using our website and services, you agree to the practices outlined in this policy. If you do not agree with this policy, please refrain from using our site.
1. Information We Collect
We collect personal information that you provide directly to us when using our website. This may include:
Contact Information: Name, email address, phone number, billing address, and shipping address.
Payment Information: Since we only offer cash on delivery.
Order Information: Details regarding the products you purchase, including shipping and delivery preferences.
We also collect certain data automatically when you visit our site, such as:
Log Data: IP address, browser type, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including delivery and customer service communication.
Customer Support: To respond to your inquiries, resolve any issues, and provide personalized assistance.
Improvement of Services: To enhance the functionality of our website and ensure a seamless shopping experience.
Marketing Communications: To send promotional offers, newsletters, and updates. You can opt-out of receiving marketing communications at any time by following the instructions below.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our business, such as shipping and delivery partners, but only to the extent necessary for these services. These service providers are required to keep your information confidential and secure.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights and Opt-Out Instructions
You have the right to:
Access Your Information: Request a copy of the personal information we have on file for you.
Correct or Update Your Information: Request changes to your personal details if they are incorrect or incomplete.
Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or promotional communications from us, you can opt-out by following the instructions in each email (usually an “Unsubscribe” link) or by sending us an email at [email protected].
If you wish to exercise any of these rights or have concerns about your data, please contact us at [email protected].
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, track usage patterns, and analyze website traffic.
7. International Data Transfers
Since Drex Onics operates worldwide, your personal information may be transferred to and processed in countries other than your own. By using our services, you consent to the transfer of your information to countries with varying levels of privacy protection.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please feel free to contact us at:
Email: [email protected]